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2. Bridgeport Public Library - Patron Satisfaction Survey
4. We would love to know what you think about the library! Please complete this survey; your feedback will greatly benefit the library and its services.
6. How often do you visit the Library?*

   1. Almost daily
   2. At least once a week
   3. Once or twice a month
   4. A few times a year
   5. At least once a year
   6. Almost never
8. What keeps you from using the Library more frequently? (please check all that apply)*

   1. I do not have transportation
   2. The Library programs don't interest me
   3. The Library doesn't have materials that interest me
   4. I get my reading and reference materials from other sources
   5. I owe too many library fines and/or fees
   6. I don't feel safe at the Library
   7. Visiting the Library doesn't cross my mind
   8. I don't have the time
10. Which library services are important to you? (please check all that apply)*

    1. Our materials collection - books, ebooks, movies, etc.
    2. The public access computers
    3. Our programs, such as Summer Reading Club, Storytime, Book Clubs, etc.
    4. Job search support
    5. Copying and faxing services
    6. Free Wi-Fi access
    7. Spaces for reading and studying
    8. Meeting Room rentals
    9. Safe spaces for children to read and play
    10. Other
12. If Other, Please specify*
14. What are good ways to let you know about upcoming Library events? (please check all that apply)*

    1. Social Media
    2. Flyers and posters
    3. Library visits
    4. Word of mouth
    5. Wise County Messenger and/or Update
    6. Email
    7. Outside organizations (e.g. clubs, schools, community groups, etc.)
    8. Other
16. If Other, Please specify*
18. What do you desperately wish the Library would improve upon? (please check all that apply)*

    1. The programs we offer
    2. The number of public computers available
    3. The size of the building
    4. Our hours of operations
    5. Other
20. If Other, Please specify*
22. Are there any services or materials that you wish our Library offered?*
24. If a big bag of money landed on the Library's doorstep, what would you think the Library should do with it?*

    1. Improve and/or expand the building
    2. Purchase more public access computers
    3. Buy more books and movies
    4. Luxuriate in new furniture and decor
    5. Other
26. If Other, Please specify*
28. I believe the Bridgeport Public Library benefits the Wise County area in the following ways. (please check all that apply)*

    1. Education / Lifelong Learning
    2. Early Childhood Education
    3. Digital Learning
    4. Employment Search Skills
    5. Recreational Reading
    6. Health & Wellness
    7. Civic / Community Engagement
    8. Economic Development
30. What are the ages of the people living in your household? (please check all that apply)*

    1. 0 - 4 years of age
    2. 5 - 10 years of age
    3. 11 - 14 years of age
    4. 15 - 18 years of age
    5. 19 - 24 years of age
    6. 25 -35 years of age
    7. 36 - 64 years of age
    8. 65+
32. What is the highest level of education in your household*

    1. Less than high school degree
    2. High School Degree or G.E.D
    3. Some college but no degree
    4. Associate degree
    5. Bachelor degree
    6. Graduate degree
    7. Prefer no to provide this information
34. Are you a resident of Bridgeport?*

    1. Yes
    2. No
    3. Prefer no to answer
Leave This Blank:


36. 1. Receive an email copy of this form.
37. Email address

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38. Submit

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